Last Updated: [Insert Date]

1. Eligibility

Returns are accepted only for:

  • Wrong product delivered
  • Damaged goods (must include photo proof)
  • Manufacturing defects

2. Non-Returnable Items

  • Custom-made packaging
  • Used or opened products
  • Clearance or special-price items

3. Return Window

Claims must be submitted within 48 hours of delivery.

4. Refund Process

  • Approved refunds take 7–14 business days
  • Refunds are issued via original payment method
  • Shipping fees are non-refundable

5. Return Shipping

Customer is responsible for return shipping unless the error is on our side.